Home/Services/Maintenance
Service · 03

The site stays sharp.
The phone keeps
ringing.
Quietly.

A site that goes stale stops earning. Monthly maintenance keeps every dependency current, every backup fresh, every page loading fast, and gives you a real human to text when something feels off.

Response < 24 hrs
Starting $150 / mo
Lock-in None
Reporting Monthly
Why It Works

The technical work that keeps a website earning year after year.

01

Updates done quietly.

Plugins, dependencies, certs, and backups stay current without you ever having to think about it. The first you'll usually hear is the monthly summary email.

02

A real human to text.

Found a typo? Need a new photo on the homepage? Want to swap your hours for the holidays? Text me. Most edits ship same-day. No tickets or portals.

03

No lock-in. Ever.

Cancel any month. Keep all your work. I'd rather you stay because the site keeps earning than because the cancellation form is buried somewhere.

What's Included

Four pillars. Every plan covers all four.

Plans differ in how much edit time you get and how aggressively we monitor, not in whether the basics are covered. The basics are always covered.

01 Updates
  • Software & dependency patches
  • Plugin & framework updates
  • SSL certificate renewals
  • DNS & hosting health checks
  • Browser compatibility audits
02 Monitoring
  • 24/7 uptime monitoring
  • Performance / Core Web Vitals
  • Broken link scanning
  • Form & checkout testing
  • Analytics anomaly alerts
03 Security
  • Daily off-site backups
  • Malware & vulnerability scans
  • Firewall & DDoS protection
  • Login activity monitoring
  • 30-day rollback capability
04 Edits
  • Copy & content updates
  • Image swaps & optimization
  • New page or section builds
  • Hours / pricing / staff changes
  • Seasonal banners & promos
Plans

Three plans. Cancel any month.

Month-to-month, no contract or termination fee. The whole point of maintenance is that it's stress-free. Locking you into a year would defeat the purpose.

PLAN / 01

Watch

$ 150
monthly

Hands-off coverage for sites that mostly don't change. Updates, monitoring, backups, and a human on call.

  • All updates & backups
  • Uptime + security monitoring
  • Monthly health report
  • 30 min edits / month
  • Same-day edit response
  • Quarterly content review
  • New page builds
  • Priority phone support
Start Watch
PLAN / 03

Partner

$ Quote
scoped

For sites where ongoing build work is part of the picture, including features, integrations, and growth experiments.

  • Everything in Care
  • Scoped monthly hours
  • Active feature work
  • Roadmap planning calls
  • On-call hours (business hrs)
  • Multi-site coverage
  • A/B test setup
  • Quarterly strategy intensive
Request a Quote
What "Maintained" Looks Like

A site that just works, for years, not months.

The average small-business site is built once, ignored for a year, then either breaks or starts losing rank quietly because nothing's been updated. Both end the same way: phone stops ringing.

Maintained sites stay fast, stay current, stay secure, and stay indexed. They quietly outperform the abandoned competitor down the road.

99.9%+
Avg. uptime, 12 mo
24hr
Edit turnaround (under)
0hacks
Sites compromised, to date
pickettfamilyplumbing.com · status All systems normal
UPTIME · 30D
99.98%
PERFORMANCE
94/100
LCP 1.1s
CLS 0.02
INP 140ms
RECENT
  • Backup completed
  • SSL renewed (Let's Encrypt)
  • 5 dependencies patched
  • Brief uptime dip (2m, day 18)
  • Hours updated for holiday
EDIT QUEUE
  • New service photo (homepage)
  • Add winter promo banner
  • Update About page copy
  • Build "Emergency Service" page
Live · syncing every 60s This month · Care plan
Two Paths, 24 Months

A maintained site compounds. An abandoned one decays.

Same launch date, same starting point, same brand. One had monthly maintenance, one didn't. Two years later they look and earn like different businesses.

Maintained
Steady organic growth · 99.9%+ up · 0 incidents
M0 Launch
M3 First update
M6 Speed audit
M9 Backup verified
M12 Content refresh
M15 Plugin patch
M18 Brief dip · resolved 2m
M21 SEO refresh
M24 Steady organic growth
Abandoned
-41% organic · 2 hacks · ranking lost
M0 Launch
M3 Plugin breaks form
M6 Speed crashes (4.2s)
M9 First malware injection
M12 Hours wrong on site
M15 Rankings dropping
M18 Site briefly down 2 days
M21 Owner panics, calls dev
M24 Rebuild from scratch
99.9%+
Maintained · uptime
0incidents
Maintained · hacks
2days
Abandoned · downtime
-41%
Abandoned · traffic
Common Questions

The questions before signing on for monthly.

If your question isn't here, just text. The audit is free either way.

Free Health Check
01 What counts as an 'edit'?

Anything that doesn't require new design or new functionality. That includes copy changes, photo swaps, new pages built from existing layouts, hours / pricing / staff updates, holiday banners, and blog posts. Bigger feature work (new integrations, custom builds) gets quoted separately so we both know what we're agreeing to.

02 How fast do edits actually ship?

Watch plan: within 3-5 business days. Care plan: same-day for most edits requested before 3pm. Partner: usually within hours. Most weeks I'll have your edits live before lunch.

03 Do I have to be on a site you built?

Nope. I take on existing sites all the time, including WordPress, Squarespace, Wix, and custom builds. The first month includes a thorough audit and tightening pass on whatever you have.

04 What happens if my site goes down?

Monitoring detects it within 60 seconds and pages me. For most issues you're back up in under 30 minutes. If it's something deeper, I'll text you with the cause, the ETA, and what we're doing about it.

05 Can I cancel?

Any month, no penalty or termination fee. Email or text by the 25th and you stop billing the next cycle. You keep all your work, every backup, every login, and every line of code.

06 What if I need more edits one month than my plan covers?

I'll do them anyway and either roll the overage onto next month or bill it at a flat hourly rate ($95). I'll never spring an overage on you. You'll always hear it from me before it's an invoice.

Let's Talk

Not sure what you need yet? That's what the call is for.

The discovery call is 30 minutes, free, and there's no follow-up sales sequence. Worst case you walk away with a clear opinion on what your current site is costing you.

Email Directly
Mon-Fri
8:00 AM - 6:00 PM
Sat-Sun
Closed